TubesDirect Support

Warranty & Returns

Product Guarantee (Warranty). All products purchased from TubesDirect.com are promised to have been tested and found to be "free from fault" before despatch. Any product failing within 90 days of purchase will be replaced free of charge.

If you wish to return a product please email us for a RA returns number. Please state a reason for the return as well as your name and invoice number for the goods being returned.

Any goods returned without the necessary RA number will be refused.

Please e-mail your returns request to returns@tubesdirect.com

Please e-mail any technical enquiries to support@tubesdirect.com